You have the possibility to send back the products your ordered in our online store. Just write us a message to firstname.lastname@example.org, tell us what you will send back and we will tell you the adress to send it to. You can read the return conditions here.
If you're looking for your order you can log in to your customer account or your mail account and search for your order. If you're looking for a tracking code to see where it actually is you can send us a message to email@example.com and demand the state of your order. Please send us your order ID to let us know which order is yours.